The Kansas City Water department phone number for customer service is 816.513.1313, and the phone numbers for other departments are listed in the table below for your reference.
| Department | Phone Number |
|---|---|
| Customer Service & Water Quality Concerns | 816.513.1313 or 311 (Select Option 1) |
| KC Water Permits | 816.513.2174 |
| Media Relations | 816.513.0280 |
| City Planning & Development- Permits Division | 816.513.1500 |
| Trash & Recycling | 816.513.1313 (Option 1, then Option 2) |
| Backflow | 816.513.4795 |
